About Técnico Virtual: Suporte da Oi
Who can the Virtual Technician - Oi Technical Support help? Hi Clients - individual or legal entity (CPF / CNPJ) who have contracted Oi Fibra, broadband, landline or TV. What problems does the Virtual Technician help you...
Who can the Virtual Technician - Oi Technical Support help?
Hi Clients - individual or legal entity (CPF / CNPJ) who have contracted Oi Fibra, broadband, landline or TV.
What problems does the Virtual Technician help you solve?
Fixed by fiber: line changes, does not make or receives call and noisy phone.
Tv and internet by fiber: problems in tv and in the internet
Broadband: no internet, slow internet or constant drops in connection;
Fixed: phone does not receive or make calls, mute or with squeaks;
TV: Incompatible card, No signal, Oi Service Inactive TV and Black / blue screen;
What does Virtual Technician - Hi Support do?
Exchange password wi-fi and network name;
Offers remote control manual for fiber;
Performs automatic settings in modens;
Automatically resets the modem signal;
Performs an automatic line, internet or TV scan;
Identifies massive failure in the region;
Consult, schedule and reschedule technical visits;
And others;
Note: Some procedures are not available for all modems and for all types of repairs.
How to use the Virtual Technician Hi?
To TV client:
After downloading it, access the app with the contract number and the line owner's CPF / CNPJ or My Hi login.
The customer number should be consulted on the invoice next to your CPF / CNPJ number.
For fixed or broadband customer:
After downloading it, access the app with the landline number and the line owner's CPF / CNPJ.
For fiber client:
After downloading it, access the app with the customer number and CPF / CNPJ of the line holder or My Hi login.
The customer number should be consulted in your account near personal data.
Keep your app always up-to-date. That way, we can always offer new solutions and improvements for you.
Keep your app always up-to-date. That way, we can always offer new solutions and improvements for you.
Previous Versions
Here you can find the changelog of Técnico Virtual: Suporte da Oi since it was posted on our website on 2023-04-01 13:52:38.
The latest version is 2.9.14 and it was updated on 2024-04-22 19:44:49. See below the changes in each version.
Técnico Virtual: Suporte da Oi version 2.9.14
Updated At: 2024-04-11
Changes: Oi!
Nesta atualização, implementamos correções e aprimoramentos para proporcionar uma experiência de uso ainda melhor.
Se não tiver espaço no celular, acesse direto pelo navegador: www.oi.com.br/pwa/tecnico-virtual/
Técnico Virtual: Suporte da Oi version 2.9.5
Updated At: 2023-12-06
Changes: Nessa versão fizemos algumas correções de bugs e melhorias pra deixar sua experiência com o Técnico Virtual muito melhor!
Se não tiver espaço no celular, acesse direto pelo navegador www.oi.com.br/pwa/tecnico-virtual/.
Técnico Virtual: Suporte da Oi version 2.9.3
Updated At: 2023-09-18
Changes: Idioma padrão: pt-BR
Nessa versão fizemos algumas correções de bugs e melhorias pra deixar sua experiência com o Técnico Virtual muito melhor!
Se não tiver espaço no celular, acesse direto pelo navegador www.oi.com.br/pwa/tecnico-virtual/.
Técnico Virtual: Suporte da Oi version 2.9.0
Updated At: 2023-09-11
Changes: Nessa versão foi disponibilizado para os clientes Oi Fibra novos atendimentos de reparo para TV.
Fizemos também algumas correções de bugs e melhorias pra deixar sua experiência com o Técnico Virtual muito melhor!
Se não tiver espaço no celular, acesse direto pelo navegador www.oi.com.br/pwa/tecnico-virtual/.
Disclaimer
Official Google Play Link
We do not host Técnico Virtual: Suporte da Oi on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Técnico Virtual: Suporte da Oi is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
